Privacy Policy
General
Computers & Laptops registered at Unit 5, 998 North Circular Road, NW2 7JR, London, together with any group companies and other names, including "we", "us", "our", "the company", are committed to protecting all personal data and information of all visitors, users of the website and clients and customers of the services provided by us. In order to ensure data protection legislation, the company is the data controller and the company ensures to process all personal information and data in accordance with the General Data Protection Regulation EU 2016 and national laws of the UK in regards to data processing. We highly encourage you to read the following thoroughly and carefully so you are sure you understand how we process and store your data, how we ensure the safety of your personal data and information and how you can best experience our website and services.
Visitors of the Website
The company can collect personal data and information about visitors of the company's website under the following circumstances: when a visitor completes forms on the website - we will usually require the visitor's name, contact details, credit/debit card details; when a visitor asks the company to contact back about goods and services or subscribes to a mailing list; when the visitor provides information to the company regarding a problem with the website, making a complaint, making an enquiry, contacting the company for any other reason - we may keep a record of our correspondence with the website user; details of the visitor's visits to the website, including traffic data, location data, weblogs, other communication data, in cases when data is required for the company's own billing purposes or otherwise; when the visitor discloses personal data and information with the company and when the company collects information about the visitor in any other way through the company's website;
The company may use the following ways for collecting data and information: IP addresses - the company may collect information about the device you are using to access the website, including, where available, your IP address, for reasons of fraud protection. The company may also collect information about the operating system of the device you use for accessing the website and the browser type - this is statistical data about the users of the website and their browsing actions and patterns we use for our system administration and to report aggregate information to advertisers, but this information does not identify individuals; Cookies - the company's website uses cookies in order to help distinguish different users, which helps us ensure the best experience for every user of the website and also helps us improve our website;
The company can use your personal data and information for the legitimate interests of the company in order to: the company provides you with information and services the client required from the company; the company allows the client or visitor to participate in interactive features and tools of the website when the users agree to do so; the company wants to ensure that content from the company's website is presented in the most effective manner at the user's electronic device; the company wants to improve the company's services and experience of the website user; the company process and deals with complaints and enquiries made by the website user/client; the company contacts the website user/client for marketing and advertising reasons where you have signed up for these;
The company's website may contain links to and from websites of third parties. The user is responsible for their safety, security and website experience whenever they decide to follow a link to a website of third parties. The user agrees and understands that these third-party websites are operating under their own terms and conditions and the company cannot be held liable or responsible for these policies and how third party websites are handling and processing the user's personal data and information. Therefore, the company strongly encourages every online user to read the Terms and Conditions and Privacy Policies of every website they visit and use.
Customers
When you order products and services from the company's website or over the phone, the company can collect personal data and information, including names, address, contact details, delivery address, bank, credit and debit card details. All personal information and data listed above are used by the company for processing orders and complying with the contractual obligations.
The company may also share personal data and information about you to third parties in order to comply and perform contractual obligations, including credit reference agencies, payment providers, postal services, logistics and courier service providers that assist in the delivery of goods ordered by the client.
The company can advertise feedback by the client on the company's website and other advertising materials. Your consent will be obtained prior to doing so when and where required and necessary.
The company will retain and store personal data and information as long as this is required for providing the client with services and goods ordered from the company's website or over the phone, and for a period of 15 years afterwards.
Suppliers
The company may collect details such as name, contact details, bank details in order to make a contact about goods and services ordered with you, in order to place further orders, and in order to pay you for goods and services supplied. Data will be stored by the company for seven years further to being provided with goods and services.
Failing to Provide Personal Data
In cases when the company needs to collect personal data and information by law, or under these Terms and Conditions, if you fail to provide personal information and data required, the company may not be able to perform the contractual obligations and responsibilities the company has or is trying to enter into with you. In such cases, the company can cancel the products and services you have with us. The company will notify you if this is the case.
Marketing
In cases when you indicate your consent to receive marketing and advertising materials and correspondence with the company, subscribe to the company's mailing list or newsletter, enter into the competitions organised by the company, or provide the company with details for taking part in networking events, the company can use your personal data and information for the company's legitimate interests and in order to provide you with further details about goods and services offered by the company, other business updates and events, whenever we believe this may be interesting to you.
Everyone has the right to opt-out receiving marketing and advertising materials and correspondence from the company anytime. In order to opt-out, you can tick the relevant box located in the form we use and send you for collecting information, click the unsubscribe button that can be found in a communication received, or simply contact the company and ask a member of our customer service team to do that for you.
Whenever you agree to receive marketing and advertising correspondence and materials from the company, your personal information and data will be stored for 5 years from when you are provided with the opportunity to opt-out of receiving marketing and advertising correspondence and materials from the company or from when you last placed an order with the company, whichever is later.
Monitoring and Recording
The company can monitor and record correspondence and communication with you, including telephone communication and email correspondence. This is made for the reason of quality assurance, training, or fraud prevention and compliance.
Automated Processing
The client must keep in mind that some decisions of the company are made automatically by inputting the client's personal data and information into a system or a computer. The decision is calculated using a certain automatic process. The company's employees are not making these decisions. Usually, automated decisions are made for checking orders suspected to be fraudulent.
The company can carry out a credit check on clients and customers. This allows the company to make credit decisions for you and to prevent fraud and money laundering.
The company's search may be recorded on the files of a credit reference agency. If the client reserves a low credit score, the company reserves the right to supply the client with goods and services on credit or require upfront payment for goods and services the client would like to purchase.
The company reserves the right to record any attempts of the client to provide inaccurate and fraudulent information.
Legal Basis for Processing Personal Data
The company can use your personal data and information only where and when the law allows the company to do so.
The company can use your personal data and information for the performance of the contract the company is entering with you.
The company can use your personal data and information where necessary for compliance with legal and regulatory obligations the company is subject to.
The company can use your personal data and information for the company's legitimate interests where your interests and fundamental rights do not override these interests.
Disclosure of Personal Data to Third Parties
The company may disclose your personal data and information with third parties for the company's legitimate interests, including to staff members of the company in order to provide you with the goods and services you have purchased; to the company's affiliate entities for supporting internal administration; to IT software providers hosting the company's website and storing personal data and information on the behalf of the company; to professional advisors, including consultants, lawyers and solicitors, bankers and insurers, etc. who provide the company with professional services; to HM Revenue and Customs, regulators, other authorities, who may require reporting of processing activities in certain circumstances; to third parties, who may choose to sell or transfer parts of the company's business assets; to review aggregators that are acting on the behalf of the company, who may invite you to review a product or a service;
The company may disclose personal data and information about you to the police, regulatory bodies, legal advisors, and similar third parties where the company is under the legal duty to do so and in order to comply with legal obligations, to enforce or apply the company's Terms and Conditions and other agreements, the protect the company's rights, property and safety, for the preventing of fraud and credit risk reduction.
The company is responsible for not selling or providing third parties and other organisations with your personal data and information without your approval and consent.
Data Security
Whenever you have chosen or the company has given you a password for accessing certain parts of the website, you have the responsibility for keeping this information safe, secure, and confidential. Do not share any password with anyone.
The transfer of information and data online is not completely secure and safe. The company does its best to protect your information and data. However, the company cannot guarantee full security and safety of all personal information and data transmitted to the company's website. Any transmission is at your own risk and the company strongly encourages you to ensure the safety and security of your personal information and data as much as possible.
All information and data you provide to the company will be shared on the company's secure servers. The company does its best to ensure the security and safety of your personal information and data and prevent the loss, unauthorized access, misuse, alternation or disclosure through a system of physical, technical, and organizational measures. The company also limits access to your personal data and information to employees, agents, contractors and third parties, who do not need to access, use, and process your personal data and information as part of the business.
Access, Updating, Deleting, Restricting Use of Personal Data
It is important for the company to hold and use accurate and current information and data about you. In cases of change of personal data and information, please, make sure to update the company.
You have the right to object to the processing of your personal information and data in certain circumstances or withdraw your consent to the processing of personal data and information you have given earlier. You also have the right to access personal information and data the company holds about you. Please, send the company an e-mail at sales@computerslaptops.co.uk, so the company will send you a copy of parts of or all personal data and information the company holds about you. In certain circumstances, the company reserves the right to charge a reasonable fee for sending this copy.
You have the right to ask the company to: update any personal data and information if you feel this is not accurate or current; remove your personal data and information from the company's database entirely; provide you with copies of your personal information and data or transfer your information to another entity; restrict the use of your personal data and information;
The company has the right to request specific information from you. This is done for confirmation of identity and right to access, for providing you with personal data and information the company holds about you, for when you request changes of your personal data and information. Data Protection Legislation may require the company to refuse the provision of access to some of your personal data and information or to comply with any requests made in accordance with your rights. The company will immediately inform you in cases when the company cannot provide you with access to your personal data and information or when the company cannot process a request by you the company has received.
For further requests, make sure to send a message to our customer service team at sales@computerslaptops.co.uk and specify your name and the action you would like the company to undertake in your message.
Withdraw of Consent
You have the legal right to withdraw your consent to the collection, processing and transfer of your personal data and information under certain circumstances. In order to do so, make sure to contact our customer service team at sales@computerslaptops.co.uk.
Changes to Privacy Policy
The company reserves to right to make changes and updates to this Privacy Policy anytime and without notifying you. Please, make sure to regularly check this Privacy Policy for changes and keep yourself up to date. Any changes to the Privacy Policy will be posted on this page.